FAQ

payment how to pay traffic activation invoice domain delete restrictions account check domain

Shared Hosting

What is hosting?

Can I change my tariff plan?

VPS

How to purchase a virtual server

Can I test cloud VDS for free?

Do you provide Windows virtual servers?

Are there any traffic restrictions?

Which hypervisor do you use?

Domains

I'm transfering my website to your hosting. Which DNS servers (NS, nameserver) should I specify for domains?

What should I do if there is no domain zone of interest in the list?

What characters are allowed in a domain name?

How many characters can a domain name contain?

How can I find out if the domain I'm interested in is occupied?

Mail

Setting up mail on iOS (iPod, iPad, iPhone)

Setting up a mailbox in The Bat!

Setting up a mailbox in Outlook Express

Setting up a mailbox in Mozilla Thunderbird

Setting up a mailbox in Microsoft Outlook

FTP

Work via FTP with Total Commander

Work via FTP with FileZilla

What programs should I use to host files on the server?

Active and Passive FTP Modes

Work via FTP with WinSCP

Control Panel

How to add a task to Cron

How to choose PHP mode in the hosting control panel

Is data backed up and how often is it backed up?

What is backup, what is it for and how to configure it

CMS and Scripts

Bitrix database connection settings

Setting up connection with the database in Opencart

WordPress database connection settings

Setting up connection to the database in MODx cms

Setting up connection to the database in Joomla

Common Questions

What is a Data Center?

Do you have restrictions on traffic usage?

Basic rules of hosting

Payment Questions

How to top up your personal account balance

Can I pay via bank transfer?

And if I forget to pay my bill on time, will you delete my website?

How long after payment will my account be activated?