A protected environment
Discuss network segmentation and the rules for connecting services to the infrastructure.
Infrastructure for payment projects
Host services in a protected environment. We agree the configuration, service model and responsibilities before launch.
What you host
PCI DSS sets requirements for protecting payment card data. Infrastructure, applications and processes are considered together.
Syncweb offers virtual infrastructure and two service models. Choose the work your team handles and the tasks assigned to the provider.
A foundation for operation
The technical solution is built around your project's architecture and requirements.
Discuss network segmentation and the rules for connecting services to the infrastructure.
Enterprise hardware and data centre infrastructure. Confirm the selected site's specifications and service terms for your project.
Choose resources for applications and databases. Capacity can change as your project grows.
Basic and Advanced include different amounts of provider work. We agree the scope before connecting.
Access settings, event monitoring and security tools are agreed for your selected model.
Assistance with questions and incidents. Support procedures are included in the service terms.
Choose a service model
Basic and Advanced differ in the work performed by Syncweb. Resources and final terms are quoted separately.
For projects with their own administration and information security teams.
For projects needing broader provider involvement in infrastructure operations.
Division of work
Compare the models by work area. We will agree a detailed responsibility matrix for your configuration.
| Work area | Basic | Advanced |
|---|---|---|
| Firewalling | Shared | Syncweb |
| Secure configuration | Customer | Syncweb |
| Secure storage of payment card data | Customer | Customer |
| Encryption of data in transit | Customer | Customer |
| Malware protection | Customer | Syncweb |
| Secure systems and application development | Customer | Customer |
| Restricting access to payment card data | Customer | Syncweb |
| System component access management | Customer | Syncweb |
| Restricting physical access | Syncweb | Syncweb |
| Monitoring access to network resources and data | Shared | Syncweb |
| Testing security systems and processes | Customer | Customer |
| Information security policy | Customer | Customer |
This is a general service model. Detailed responsibilities for specific systems and requirements are established in the project terms and contract.
Before project launch
Four steps to align the configuration and service terms with your project.
Applications, databases, workload and how payment data is handled.
Systems, networking, access and each participant's responsibilities.
Basic or Advanced, resources, support procedures, availability and documentation.
Agree connectivity, migration and configuration checks.
For existing infrastructure
Discuss an audit, scope of work and assessment format for your IT infrastructure.
Before connecting
About service models,
pricing and project scope.
Infrastructure, applications and your company's processes all matter. The service model defines Syncweb's work. Customer systems and processes remain the customer's responsibility; the final assessment scope is agreed with the auditor.
Basic suits a team that manages most configuration and security tools itself. Advanced assigns more infrastructure tasks to Syncweb. Start with your team's expertise and compare responsibilities.
Each project is quoted based on configuration, service model, support scope and additional work. Send your requirements to discuss the solution and proposal.
Confirm the scope of the provider's compliance evidence, included services, responsibility matrix and availability terms. Documents must apply to the infrastructure and services hosting your project.
Yes. Describe your current architecture and assessment goals to agree the work and format. If formal compliance validation is required, the participants and procedure are established separately.
Tell us about your requirements
Describe the systems you need to host and tasks you want Syncweb to handle. We will discuss configuration and terms.