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FAQ

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VPS

What is the server image?

Installation of SSL Сertificate in NGINX

What is the difference between Cloud VPS and Premium VPS?

Do you provide a server control panel?

How to purchase a VPS

Shared Hosting

Can I change my tariff plan?

What is hosting?

Domains

What characters are allowed in a domain name?

How many characters can a domain name contain?

What should I do if there is no domain zone of interest in the list?

I'm transfering my website to your hosting. Which DNS servers (NS, nameserver) should I specify for domains?

How can I find out if the domain I'm interested in is occupied?

Mail

Setting up a mailbox in Microsoft Outlook

Setting up a mailbox in Outlook Express

Setting up a mailbox in Mozilla Thunderbird

Setting up mail on iOS (iPod, iPad, iPhone)

Confirmation of the legitimacy of mailings

FTP

Work via FTP with WinSCP

Work via FTP with Total Commander

Work via FTP with FileZilla

Active and Passive FTP Modes

What programs should I use to host files on the server?

Control Panel

What is backup, what is it for and how to configure it

How to choose PHP mode in the hosting control panel

Is data backed up and how often is it backed up?

How to add a task to Cron

Scrips and CMS

Bitrix database connection settings

Setting up connection with the database in Opencart

DLE (DataLifeEngine) Database Connection Settings

Webasyst Database Connection Settings

NetCat Database Connection Settings

Common Questions

Do you have restrictions on traffic usage?

Basic rules of hosting

What is a Data Center?

Payment Questions

And if I forget to pay my bill on time, will you delete my website?

How long after payment will my account be activated?

Can I pay via bank transfer?

How to top up your personal account balance

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