FAQ

payment traffic how to pay activation restrictions delete invoice domain account check domain

Shared Hosting

What is hosting?

25 July 2017 Shared Hosting Leave a comment

Can I change my tariff plan?

25 July 2017 Shared Hosting Leave a comment

VPS

How to purchase a virtual server

9 October 2017 VPS Leave a comment

Installation of SSL Сertificate in NGINX

7 October 2019 VPS Leave a comment

Do you provide Windows virtual servers?

2 December 2019 VPS Leave a comment

Can I test cloud VDS for free?

2 December 2019 VPS Leave a comment

Can I host multiple cloud servers on the same account?

2 December 2019 VPS Leave a comment

Domains

What characters are allowed in a domain name?

What characters are allowed in a domain name?

25 July 2017 Domains Leave a comment

What should I do if there is no domain zone of interest in the list?

What should I do if there is no domain zone of interest in the list?

25 July 2017 Domains Leave a comment

Which DNS servers specify for domains

I'm transfering my website to your hosting. Which DNS servers (NS, nameserver) should I specify for domains?

25 July 2017 Domains Leave a comment

How many characters can a domain name contain?

How many characters can a domain name contain?

25 July 2017 Domains Leave a comment

How can to check if domain is occupied

How can I find out if the domain I'm interested in is occupied?

25 July 2017 Domains Leave a comment

Mail

Setting up mail on iOS (iPod, iPad, iPhone)

9 October 2017 Mail Leave a comment

Setting up a mailbox in The Bat!

9 October 2017 Mail Leave a comment

Setting up a mailbox in Outlook Express

9 October 2017 Mail Leave a comment

Setting up a mailbox in Mozilla Thunderbird

9 October 2017 Mail Leave a comment

Setting up a mailbox in Microsoft Outlook

9 October 2017 Mail Leave a comment

FTP

Work via FTP with FileZilla

9 October 2017 FTP Leave a comment

Work via FTP with Total Commander

9 October 2017 FTP Leave a comment

What programs should I use to host files on the server?

25 July 2017 FTP Leave a comment

Work via FTP with WinSCP

9 October 2017 FTP Leave a comment

Active and Passive FTP Modes

25 July 2017 FTP Leave a comment

Control Panel

How to add a task to Cron

9 October 2017 Control Panel Leave a comment

What is backup, what is it for and how to configure it

9 October 2017 Control Panel Leave a comment

Is data backed up and how often is it backed up?

9 October 2017 Control Panel Leave a comment

How to choose PHP mode in the hosting control panel

9 October 2017 Control Panel Leave a comment

CMS and Scripts

Bitrix database connection settings

25 July 2017 CMS and Scripts Leave a comment

Setting up connection with the database in Opencart

25 July 2017 CMS and Scripts Leave a comment

Setting up connection to the database in MODx cms

25 July 2017 CMS and Scripts Leave a comment

WordPress database connection settings

25 July 2017 CMS and Scripts Leave a comment

Setting up connection to the database in Joomla

25 July 2017 CMS and Scripts Leave a comment

Common Questions

What is a Data Center?

25 July 2017 Common questions Leave a comment

Basic rules of hosting

25 July 2017 Common questions Leave a comment

Do you have restrictions on traffic usage?

25 July 2017 Common questions Leave a comment

Payment Questions

How to top up your personal account balance

9 October 2017 Payment Questions Leave a comment

And if I forget to pay my bill on time, will you delete my website?

9 October 2017 Payment Questions Leave a comment

How long after payment will my account be activated?

9 October 2017 Payment Questions Leave a comment

Can I pay via bank transfer?

9 October 2017 Payment Questions Leave a comment